Returns & Refunds
Guidance for existing product purchases and customer concerns.
No orders or payments are taken on this website at present. Any existing purchase is subject to the seller's applicable transaction terms and relevant consumer law.
Reporting a product issue
For damaged, incorrect or unsatisfactory products, contact us with the product name, purchase source and date, batch information where available, proof of purchase and a description or photographs of the issue.
Contact us
Email info@tdpl.net with the subject 'Product Return or Refund Request' or call +91 8220449977. We will guide you toward the applicable resolution channel.
Eligibility and timing
Eligibility, return windows, replacement availability, shipping responsibility and refund timelines depend on where and how the product was bought and applicable transaction conditions. We do not publish unverified time limits or automatic refund promises here.
Future website purchases
Before online payment and checkout are introduced, detailed purchase-specific cancellation, return, replacement and refund terms will be made available.